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FAQs

by Sway Team
Updated February 2020

Q: How can I download this app?

Search Sway: Magic Dance in the app store.

Q: How do I create an account?

We create an account when you sign in with Apple, Google or Facebook.

Q: Are there other sign in options?

We are looking to add additional login options soon!

Q: What’s Sway? / What is this?

Sway is a new app that helps you dance! AI-powered motion filters turn you into an amazing dancer with just a few taps.

Q: How do I work this app?

Record yourself or a friend for 30 seconds, apply filters and watch yourself dance like never before! Share your dance videos out to Tik Tok, Instagram and Snapchat!

Q: How do I re-record my video?

Scroll to the top of "Create" and tap the ">" next to "Selected Avatar".

Q: Do I need to re-record myself for every new avatar?

Nope! Once you recorded yourself or your friend you can apply different dance avatars!

Q: How do I select a filter?

Tap once to preview, and twice to create your video. Your avatar will be added to the queue, and takes about 15 minutes.

Q: How can I share with my friends?

Once you’re done creating your dance, share your video with friends across all your favorite social platforms like Instagram and Snapchat.

Q: Where do I post these videos?

You can put your personalized stickers into Instagram and Snapchat stories.

Q: How do I make my dance a sticker?

Hit share, hit copy and you can add your dance sticker to Instagram stories!

Q: Can everyone see my videos?

Nope! Your videos are private unless you make them public.

Q: How do I add music?

Tap "Remix", then the music icon, then "+". Note: only songs you've purchased and downloaded onto your phone can be added.

Q: Can I make Dancing Memes?

You can pin emojis to your hands, add backup dancers, or use your own music with the REMIX button!

Q: What about Privacy?

You can delete your data in settings at any time.

Q: Why do you have to be 13 to use Sway?

Users need to be 13 years old to use Sway because of the Children's Online Privacy Protection Act. In the EU, users need to be 16 years old.

Q: Why is it taking so long to make my dance?

Good moves take time! To get you the perfect dance video wait a few minutes while we perfect it.

Q: How do I get rid of the watermark?

We’re looking into it as a future option.

Q: Can you delete old avatars?

Yes, click into “Pick Avatar”, hold and click “Delete”.

Q: Can I provide feedback?

Sure! Send feedback to hi@getsway.app

Q: Why is my face blurry?

Sometimes the recording of your avatar isn’t in the best light -- use a plain background, wear solid clothes, and put your hair up! Try re-recording and let us know if that makes it better!

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